Demographic Characteristics of Patients who Applied to the Emergency Service Green Area

Objective: Emergency medical care is required at any time of the day, thus emergency services are available 24 h a day, 7 days a week. Additionally, emergency medicine is defined as the specialty that detects and treats the disease and injury that requires sudden medical intervention. The emergency service applications used a triage system to ensure that urgent and serious cases reach immediate medical intervention. The triage system in Turkey used a red, yellow, and green color-coding system.
Material and Methods: This retrospective and descriptive study was conducted by examining the computer-based records of all patients who applied to University of Health Sciences Turkey, Baþakþehir Çam and Sakura City Hospital, Emergency Service Green Field Polyclinics between May 1, 2020, and September 30, 2020.
Results: A total of 17,693 patients applied to the Emergency Service Green Area of University of Health Sciences Turkey, Baþakþehir Çam and Sakura Hospital between May 1, 2020, and September 30, 2020, when the study was conducted. Of whom, 9,314 (52.8%) were females and 8,379 (47.2%) were males. The mean age of all patients was 36.3±12.8 years. Of whom, the average age of females was 36.3±12.9 years, whereas 36.2±12.7 years in males. The most common age range was 18-29 years, and the number of patients who applied was 6,452 (36.4%). Our study revealed that the most intensive hours were between 13: 00-16: 00 and 20: 00-24: 00.
Conclusion: Emergency services personnel should be planned according to the annual number of patients admitted to the emergency department of the hospital. Additionally, at certain times of the day, especially during the rush hours of the emergency services, the number of healthcare professionals, such as specialist physicians, research assistants, general practitioners, nurses, emergency medical technicians, medical secretaries, etc. should be increased.